Fast & Easy Shipping

Shipping Policy

All products ship directly from our manufacturer partners across the U.S. — so you can start building your dream home faster.

Ships from Manufacturer
Direct from warehouse to you
Contiguous 48 States
Excludes HI, AK by default
Order Tracking Included
Email confirmation with tracking

Shipping Details

Order Confirmation
Email sent upon approval
A valid email address is required at checkout. Tracking number and carrier info are sent once shipped.
Holiday Shipping
Allow extra time
Shipping times may vary during holidays due to carrier strain, weather delays, and warehouse volume.
Address Changes
Request before shipment
Most carriers charge up to a $250 reconsignment fee for changes after pickup. Double-check your address at checkout.
Payment Methods
All major cards accepted
VISA, Mastercard, Discover, Amex, PayPal, Google Pay, checks & U.S. money orders. No COD orders.
Credit Card Orders: The shipping address must be on file and confirmed by the card issuer. American Express orders must ship to the billing address only.
Shipping Fees: All orders are subject to a shipping fee dependent on the brand purchased. Shipping fees are non-refundable.

How We Ship

We understand the importance of making sure your order arrives fast and safely. We work with our brand partners to ensure that all orders are shipped in a timely and efficient manner. To meet the highest standards, we ship directly from warehouses located all over the U.S. — giving us the flexibility to deliver your items quickly so you can start building your dream home faster.

Items that ship ground through FedEx will take 1–5 business days depending on your location from the shipping warehouse.

Shipping Lead Times by Brand

Brand Lead Time Delivery Type
Alpine7–10 Business DaysCurbside
Broan-NuTone7–12 Business DaysCurbside
Butler7–10 Business DaysVaries by Product
Cal Lighting1–2 WeeksCurbside
Cavavin7–10 Business DaysCurbside
Cowboy Caldron1–2 WeeksCurbside
Danya B5–7 Business DaysStandard
EmpavaParcel: 5–7 Days / Freight: 10–14 DaysCurbside (Freight)
Ethan + Ashe7–10 Business DaysStandard
Faber7–10 Business DaysCurbside
Falmec10–14 Business DaysCurbside
FORNO Appliances15–21 Business DaysInside Delivery
Forté10–14 Business Days (LTL up to 18)Curbside
Fotile5–10 Business DaysCurbside
Galanz7–12 Business DaysCurbside
Hedley & Bennett2–3 WeeksStandard
ILVE USA10–14 Business Days (LTL up to 18)Curbside
Kalalou5–7 Business DaysStandard
Kingston Brass7–10 Business DaysStandard
KUBEBATH5–7 Business DaysCurbside
La Pavoni1–3 MonthsStandard
LG7–12 Business DaysCurbside
Lynn & Liana Designs5–7 Business DaysStandard
Midea7–12 Business DaysCurbside
Moe's Furniture1–3 WeeksCurbside
Panasonic7–12 Business DaysStandard
Premier Copper Products5–7 Business DaysCurbside
Ratio5–7 Business DaysStandard
Sagebrook Home7–10 Business DaysStandard
Sharp7–12 Business DaysStandard
Solo Stove10–14 Business DaysStandard
Summit Appliance10 Business DaysCurbside
A Touch of Design7–10 Business DaysStandard
Whiskey & Wine DesignVaries by Product TypeStandard
ZLINE Kitchen and Bath Parcel: 7–10 Days
Freight: 7–12 Days
White Glove: 10–14 Days
Parcel
Curbside
White Glove
Premium White Glove Delivery — ZLINE Only
Available at checkout. $200 for the first ZLINE appliance, plus $80 for each additional appliance.

Includes delivery to your room of choice (up to 1 flight of stairs), unpacking, and debris removal. Service is based on up to 30 minutes per stop, with an additional 15 minutes per piece for multi-item deliveries.

Note: Installation is not included.

Restrictions & Fees

We ship to the contiguous 48 United States. For shipments outside our normal range (Alaska, Hawaii, Canada, etc.), we will work with private parties or shipping proxies if pre-arranged by the customer. Returns will not be honored for shipments outside our normal shipping range.

Freight surcharge zip codes: Orders shipped to zip codes 100##–119## (New York), 200##–205## (Washington D.C.), and 025##–026## (Massachusetts) are subject to a freight shipping fee of $196 due to handling fees for large packages in those areas.
All items are subject to a shipping fee. Shipping fees vary by brand and are non-refundable.