Shipping Times: Shipping times during the holidays may vary due to increased strain on shipping carriers, weather delays, as well as in the warehouses of the manufacturers we partner with. Please allow extra time for your items to arrive safely to the shipping address destination. All products ship directly from the manufacturer's we partner with.
Order Confirmation: The customer must provide a valid e-mail address during the checkout process. All orders are subject to verification and approval. All approved orders will be accompanied by an e-mail confirmation from our secure payment server. All shipped orders will be followed by an e-mail confirmation including tracking number(s) and shipping carrier contact information.
Address Changes: We highly recommend double-checking and being sure of the shipping address when ordering your products. Although we will do our best to accommodate any address changes before the order has been shipped, we cannot always guarantee the address can be changed without fees. Most carriers charge up to a $250 reconsignment fee for any address changes if the order has already been picked up from the manufacturer's warehouse.
Payment Methods: All major credit and debit cards, including VISA, MasterCard, Discover, American Express, Google Checkout, PayPal, Personal and business checks are drawn on U.S. funds, U.S. Postal Money Orders in U.S. dollars. We do not accept COD orders.
Credit Card Orders: The shipping address must be on file and confirmed by the credit card issuer, except for American Express orders, which must be shipped to the billing address only.
Shipping Fees: All orders are subject to a shipping fee dependent on the brand purchased. Shipping fees are non-refundable!
We understand the importance of making sure your order arrives fast & safely. We work with our brand partners to ensure that all orders are shipped in a timely and efficient manner. To ensure we are meeting the highest standards, we work with these partners to ship directly from their warehouses located all over the US. This allows us the most flexibility to deliver your items, so you can start building your dream home faster.
Broan-NuTone: 7-12 Business Days with Curbside Delivery
Cavavin: 7-10 Business Days with Curbside Delivery
Empava: Parcel: 5 to 7 Business Days Freight: 10 to 14 Business Days with Curbside Delivery
Faber: 7-10 Business Days with Curbside Delivery
Falmec: 10-14 Business Days with Curbside Delivery
FORNO Appliances: 15-21 Business Days with Inside Delivery (dependent on shipping address, rural areas may not be supported)
Forté: 10-14 Business Days with Curbside Delivery. LTL orders up to 18 days.
Fotile: 5-10 Business Days with Curbside Delivery
Galanz: 7-12 Business Days with Curbside Delivery
ILVE: 10-14 Business Days with Curbside Delivery. LTL orders up to 18 days.
Midea: 7-12 Business Days with Curbside Delivery
Kingston Brass: 7-10 Business Days
KUBEBATH: 5-7 Business Days with Curbside Delivery
LG: 7-12 Business Days with Curbside Delivery
Panasonic: 7-12 Business Days with Curbside Delivery
Premier Copper Products: 5-7 Business Days with Curbside Delivery
Ratio: 5-7 Business Days with Curbside Delivery
Sharp: 7-12 Business Days with Curbside Delivery
Summit Appliance: 10 Business Days with Curbside Delivery
ZLINE Kitchen and Bath: 7-10 Business Days with Curbside Delivery
*All items are subject to a shipping fee.
We only ship to the contiguous 48 United States. We will work with private parties/shipping proxies for shipments outside our normal shipping range (including Alaska, Hawaii, Canada, etc) if pre-arranged by the customer. We will NOT honor returns for shipments outside of our normal shipping range.
*Orders shipped to zip codes 100## – 119## (New York), 200## – 205## (Washington DC) & 025## – 026## (Massachusetts) are subject to a freight shipping fee of $196 due to handling fees in those zips for large packages.
Items that ship ground through FedEx will take 1-5 business days depending on your location from the shipping warehouse.