Shipping policy
All products ship directly from our manufacturer partners across the U.S. — so you can start building your dream home faster.
Shipping Details
How We Ship
We understand the importance of making sure your order arrives fast and safely. We work with our brand partners to ensure that all orders are shipped in a timely and efficient manner. To meet the highest standards, we ship directly from warehouses located all over the U.S. — giving us the flexibility to deliver your items quickly so you can start building your dream home faster.
Items that ship ground through FedEx will take 1–5 business days depending on your location from the shipping warehouse.
Shipping Lead Times by Brand
| Brand | Lead Time | Delivery Type |
|---|---|---|
| Alpine | 7–10 Business Days | Curbside |
| Broan-NuTone | 7–12 Business Days | Curbside |
| Butler | 7–10 Business Days | Varies by Product |
| Cal Lighting | 1–2 Weeks | Curbside |
| Cavavin | 7–10 Business Days | Curbside |
| Cowboy Caldron | 1–2 Weeks | Curbside |
| Danya B | 5–7 Business Days | Standard |
| Empava | Parcel: 5–7 Days / Freight: 10–14 Days | Curbside (Freight) |
| Ethan + Ashe | 7–10 Business Days | Standard |
| Faber | 7–10 Business Days | Curbside |
| Falmec | 10–14 Business Days | Curbside |
| FORNO Appliances | 15–21 Business Days | Inside Delivery |
| Forté | 10–14 Business Days (LTL up to 18) | Curbside |
| Fotile | 5–10 Business Days | Curbside |
| Galanz | 7–12 Business Days | Curbside |
| Hedley & Bennett | 2–3 Weeks | Standard |
| ILVE USA | 10–14 Business Days (LTL up to 18) | Curbside |
| Kalalou | 5–7 Business Days | Standard |
| Kingston Brass | 7–10 Business Days | Standard |
| KUBEBATH | 5–7 Business Days | Curbside |
| La Pavoni | 1–3 Months | Standard |
| LG | 7–12 Business Days | Curbside |
| Lynn & Liana Designs | 5–7 Business Days | Standard |
| Midea | 7–12 Business Days | Curbside |
| Moe's Furniture | 1–3 Weeks | Curbside |
| Panasonic | 7–12 Business Days | Standard |
| Premier Copper Products | 5–7 Business Days | Curbside |
| Ratio | 5–7 Business Days | Standard |
| Sagebrook Home | 7–10 Business Days | Standard |
| Sharp | 7–12 Business Days | Standard |
| Solo Stove | 10–14 Business Days | Standard |
| Summit Appliance | 10 Business Days | Curbside |
| A Touch of Design | 7–10 Business Days | Standard |
| Whiskey & Wine Design | Varies by Product Type | Standard |
| ZLINE Kitchen and Bath | Parcel: 7–10 Days Freight: 7–12 Days White Glove: 10–14 Days |
Parcel Curbside White Glove |
Includes delivery to your room of choice (up to 1 flight of stairs), unpacking, and debris removal. Service is based on up to 30 minutes per stop, with an additional 15 minutes per piece for multi-item deliveries.
Note: Installation is not included.
Restrictions & Fees
We ship to the contiguous 48 United States. For shipments outside our normal range (Alaska, Hawaii, Canada, etc.), we will work with private parties or shipping proxies if pre-arranged by the customer. Returns will not be honored for shipments outside our normal shipping range.
