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Return Policy By Brand:
ZLINE Kitchen & Bath: A shipping fee applies for items returned before 30 days. Items returned before 60 days are subject to a 20% restocking & shipping fee. Accessories such as chimneys, extensions, crown moldings, trim kits, etc are not returnable!
ZLINE has flat rate fees for shipping which are listed below only for ZLINE products…
Product Type |
Return Fee |
Items under $100 |
$25 return shipping fee |
Parcel orders over $100-$300 |
$50 return shipping fee |
Parcel orders over $300 |
$100 return shipping fee |
Freight orders up to 299 lbs |
$200 return shipping fee |
Freight orders 300-399 lbs |
$300 return shipping fee |
Freight orders 400-499 lbs | $400 return shipping fee |
Freight orders over 500 lbs | $500 return shipping fee |
Accessories (crown moldings, trim kits, chimney's) | Returns are not accepted |
Barry’s Restore It All Products: No returns are accepted on Barry’s Restore It All products!
Broan-Nutone: Returns are accepted up to 30 days starting from the date of purchase. All returns are subject to a 15% restocking fee and a return shipping fee. Returns will not be accepted for products that have been used or installed! For products that arrive damaged, damage must be documented with photos and the delivery must be refused.
CAL Lighting: Returns accepted up to 30 days after delivery. A return shipping and 20% restocking fee per product may apply. Returns will not be accepted for products that have been used or installed!
Empava: Returns are accepted up to 30 days after delivery. A 20% restocking fee will apply to all customer remorse returns that are not considered damaged or defective. Returns will not be accepted for products that have been used or installed! For products that arrive damaged, damage must be documented with photos and the delivery should be refused.
Forno: Returns accepted up to 30 days after delivery. Damage must be reported upon taking delivery and delivery should be refused if your order is damaged! A 30% restocking fee per product may apply for customer remorse returns. Returns are not accepted for products that have been unboxed or installed.
Faber | Cavavin | Falmec | Fulgor Milano | Breda: Returns accepted up to 30 days after delivery. A return shipping and 20% restocking fee per product may apply. Returns are not accepted for products that have been unboxed, used, or installed! For products that arrive damaged, damage must be documented with photos and the delivery must be refused.
Forte | ILVE: Returns are accepted for up to 30 days after delivery. A return shipping and a 15% restocking fee per product may apply. Returns are not accepted for products that have been unboxed, used, or installed! For products that arrive damaged, damage must be documented with photos and the delivery must be refused.
Fotile: Returns accepted up to 30 days after delivery. A return shipping fee per product may apply. Returns are not accepted for products that have been installed! For products that arrive damaged, damage must be documented with photos and the delivery must be refused.
Hedley & Bennett: No returns are accepted on Hedley & Bennett products!
Galanz: Returns are accepted up to 30 days starting from the date of purchase. All returns are subject to a 15% restocking fee and a return shipping fee. Returns are not accepted for products that have been installed! For products that arrive damaged, damage must be documented with photos and the delivery must be refused.
Kingston Brass: No returns on glass, ceramic, porcelain, including sinks, bathtubs, consoles, and vanities. Returns are accepted up to 30 days after delivery. A return shipping and 25% restocking fee per product may apply.
KubeBath: Returns accepted up to 30 days after delivery. A return shipping and 25% restocking fee per product may apply. Returns are not accepted for products that have been unboxed, used, or installed! For products that arrive damaged, damage must be documented with photos and the delivery must be refused.
LG: Returns are accepted up to 30 days starting from the date of purchase. All returns are subject to a 15% restocking fee and a return shipping fee. Returns are not accepted for products that have been unboxed, used, or installed! For products that arrive damaged, damage must be documented with photos and the delivery must be refused.
MICROVISOR: No returns are accepted on MICROVISOR products!
Midea: Returns are accepted up to 30 days starting from the date of purchase. All returns are subject to a 15% restocking fee and a return shipping fee. Returns are not accepted for products that have been unboxed, used, or installed! For products that arrive damaged, damage must be documented with photos and the delivery must be refused.
Ratio Coffee: Returns are accepted up to 30 days after delivery. A return shipping and 20% restocking fee per product may apply.
Panasonic: Returns are accepted up to 30 days starting from the date of purchase. All returns are subject to a 15% restocking fee and a return shipping fee. For products that arrive damaged, damage must be documented with photos and the delivery must be refused.
Premier Copper Products: Returns are accepted up to 30 days after delivery. A return shipping and 20% restocking fee per product may apply.
Sharp: Returns are accepted up to 30 days starting from the date of purchase. All returns are subject to a 15% restocking fee and a return shipping fee. For products that arrive damaged, damage must be documented with photos and the delivery must be refused.
Summit Appliance: Returns are accepted up to 30 days after delivery. A return shipping and 25% restocking fee per product may apply. For products that arrive damaged, damage must be documented with photos and the delivery must be refused.
Solo Stove: Returns are accepted up to 30 days after delivery. A pre-paid shipping label will be provided from Solo Stove.
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Damaged Items:
Refunds:
Shipping Address Changes:
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Making payments:
Refund application
Refunds for paid interest:
Where is my refund?
To see the status of your refund:
Don’t see it? Your refund will show up within 3–10 business days.