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When it comes to hosting parties, crafting premium cocktails, or simply keeping your favorite drinks ice-cold, having a reliable source of high-quality ice is essential but often overlooked.
That’s where a home ice maker becomes a game-changer.
In today’s market, two of the most common types of residential ice makers are countertop ice makers and undercounter built-in ice makers. While countertop units are known for their affordability and convenience, undercounter ice makers such as the ZLINE Touchstone Gourmet Ice Maker and ZLINE Touchstone Clear Cube Ice Maker—offer a host of performance, design, and lifestyle benefits that make them a superior long-term investment.
In this blog, we’ll compare undercounter ice makers vs. countertop ice makers across five key categories: performance, ice quality, space efficiency, ease of use, and long-term value.
1. Ice Production & Storage
Countertop ice makers typically produce around 26 pounds of ice per day, with limited storage, making them best for small households or occasional use.
Undercounter built-in ice makers, like the ZLINE Touchstone models, are built to handle much more. They can produce 66–75+ pounds of ice daily and store up to 26 pounds at a time, ensuring you’re always prepared, whether you’re hosting a summer barbecue, birthday party, or cocktail night.
ZLINE’s ice makers are also outdoor-approved, making them perfect additions to your patio, poolside bar, or outdoor kitchen.
2. Ice Quality
Not all ice is created equal.
Countertop models often produce cloudy ice due to unfiltered water and rapid freezing methods. These cubes melt quickly, diluting drinks and affecting taste.
In contrast, undercounter ice makers use advanced filtration and directional freezing technology to create crystal-clear, slow-melting ice that enhances presentation and preserves flavor which makes them ideal for whiskey, cocktails, and even craft sodas.
ZLINE’s Touchstone line takes it even further with six selectable ice cube sizes across both the Gourmet and Clear Cube models, allowing you to customize the ice to your drink of choice.
ZLINE 15 in. Touchstone Gourmet Ice Maker with Drain Pump and Solid Stainless Steel Door (IGMD-ST-15)
$3,059.99
$3,599.99
Luxury isn’t meant to be left desired—it’s meant to be attainable. The ZLINE 15 in. Touchstone Gourmet Ice Maker with Drain Pump and Solid Stainless Steel Door (IGMD-ST-15) features cutting-edge freezing technology allowing you to craft creative cocktails, iced coffees,… Read More
3. Space & Style
If counter space is at a premium, you’ll appreciate the built-in advantage.
Countertop ice makers, while portable, take up valuable surface space in your kitchen or bar area. That can be a dealbreaker if you value a clean, uncluttered look.
Undercounter ice makers are designed for seamless integration, fitting snugly beneath counters or inside cabinetry. ZLINE even offers panel-ready options that match your existing kitchen design for a truly customized aesthetic, which, according to the NKBA, will be a growing trend in 2025 for luxury kitchens, home bars, and outdoor entertaining spaces.
4. Convenience
Countertop models require you to refill a water reservoir manually and often. During a party or hot summer day, constantly topping off the water can get old fast.
Undercounter ice makers connect directly to a water line, providing a continuous, hands-free supply of ice. No refills, no waiting.
ZLINE Touchstone Ice Makers go a step further with a 30-minute self-cleaning cycle and a professional-grade stainless steel ice scoop, keeping your ice clean and easy to access.
5. Durability & Value
Most countertop units are made from plastic, which means limited durability and a shorter lifespan—especially with heavy use.
ZLINE’s undercounter models are built with 430-grade stainless steel, ENERGY STAR® certified for efficiency, and include features like a factory-installed drain pump for flexible installation and maintenance-free operation.
They’re built to withstand outdoor environments and daily use, making them a smart long-term investment that adds both function and resale value to your home.
Undercounter Ice Makers vs. Countertop Ice Makers at a Glance
Feature | Undercounter Ice Makers (ZLINE Touchstone) | Countertop Ice Makers |
|---|---|---|
Ice Production | 66–75+ lbs per day | ~26 lbs per day |
Storage Capacity | 26 lbs | Limited, melts quickly |
Ice Quality | Crystal-clear, slow-melting | Cloudy, melts quickly |
Installation | Built-in, requires plumbing | Plug-and-play, no plumbing |
Convenience | Continuous ice supply | Manual refills needed |
Space Efficiency | Hidden undercounter design | Takes up counter space |
Durability | Stainless steel, outdoor-rated | Plastic components |
Best For | Entertainers, outdoor kitchens, home bars | Small households, renters |
Which Ice Maker is Right for You?
If you’re looking for a portable and budget-friendly solution for occasional use, a countertop ice maker may suit your needs.
But for those who often entertain, love craft cocktails, or want a stylish, permanent solution that adds value to their home, undercounter ice makers, like the ZLINE Touchstone line, offer unbeatable performance, style, and convenience.
From effortless hosting to elevated drinks, an undercounter ice maker is an upgrade and an investment in how you live and entertain.
Explore ZLINE Touchstone Ice Makers and discover the difference that clear, consistent, and convenient ice can make in your home.
Looking for more guidance on upgrading your kitchen appliances? Contact us to speak with one of our Ice Maker specialists today!
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FAQs
What is the main difference between an undercounter ice maker and a countertop ice maker?
The primary difference is capacity, performance, and permanence. Countertop ice makers are portable, lower-capacity appliances designed for occasional use, while undercounter ice makers are built-in units designed to produce large volumes of high-quality ice continuously for entertaining, home bars, and outdoor kitchens.
How much ice can a countertop ice maker produce per day?
Most countertop ice makers produce around 25 to 30 pounds of ice per day, with very limited storage. Once the ice bin fills, production stops, and the ice can melt quickly if not used.
How much ice can an undercounter ice maker produce per day?
Undercounter ice makers typically produce 60 to 75 pounds of ice per day and can store up to 26 pounds at a time. Models like the ZLINE Touchstone Ice Makers are designed to support frequent entertaining without interruption.
Is there a difference in ice quality between the two types?
Yes. Countertop ice makers usually produce cloudy ice that melts quickly due to rapid freezing and minimal filtration. Undercounter ice makers use advanced filtration and directional freezing to create crystal-clear, slow-melting ice that preserves drink flavor and presentation.
Why does clear ice matter for drinks?
Clear ice melts more slowly, which prevents drinks from becoming diluted too quickly. This is especially important for cocktails, whiskey, wine, and craft beverages where taste and appearance matter.
Do undercounter ice makers offer different ice cube sizes?
Many undercounter models do. ZLINE Touchstone ice makers offer multiple selectable ice cube sizes, allowing you to tailor ice to different drinks, from cocktails to sodas to spirits.
Which option is better for entertaining?
Undercounter ice makers are significantly better for entertaining. Their higher production rates, larger storage bins, and continuous water-line connection ensure you never run out of ice during gatherings or parties.
Do countertop ice makers require plumbing?
No. Most countertop ice makers are plug-and-play appliances that require manual refilling of a water reservoir. This convenience comes at the cost of limited output and frequent refilling.
Do undercounter ice makers require plumbing?
Yes. Undercounter ice makers connect directly to a water line and typically include a drain system. This setup allows for a continuous, hands-free ice supply without manual refilling.
Are undercounter ice makers harder to maintain?
Not necessarily. Many undercounter models include self-cleaning cycles, stainless steel interiors, and professional-grade components that simplify maintenance. ZLINE Touchstone units feature a 30-minute self-cleaning cycle for added convenience.
Which option is more space-efficient?
Undercounter ice makers are more space-efficient in finished kitchens and bars because they are hidden beneath the counter. Countertop models take up valuable surface space and can contribute to visual clutter.
Can undercounter ice makers be installed outdoors?
Yes, many premium undercounter ice makers are outdoor-rated. ZLINE Touchstone ice makers are designed for both indoor and outdoor use, making them ideal for patios, pool houses, and outdoor kitchens.
Are countertop ice makers durable?
Most countertop ice makers are made with plastic components and are intended for light, occasional use. Over time, heavy use can shorten their lifespan.
Are undercounter ice makers a good long-term investment?
Yes. Undercounter ice makers are built with stainless steel construction, higher-grade components, and energy-efficient systems. They add functional and resale value to a home, particularly in kitchens, bars, and entertainment spaces.
Which type of ice maker is best for renters?
Countertop ice makers are usually better for renters because they require no installation or plumbing and can be moved easily.
Which type of ice maker is best for homeowners who entertain frequently?
Undercounter ice makers are the clear choice for frequent entertainers, cocktail enthusiasts, and homeowners building a luxury kitchen or bar.
Bottom line: which ice maker should I choose?
Choose a countertop ice maker if you need an affordable, portable solution for occasional use. Choose an undercounter ice maker if you want premium ice quality, high output, seamless design, and long-term value. For serious entertaining and elevated everyday living, undercounter models like the ZLINE Touchstone line deliver a superior experience.
