LG Electronics 6.9-Cu. Ft. Gas Range with Double Oven and ProBake Convection, Black Stainless Steel (LTG4715BD)

LG ProBake Convection delivers even baking results on every rack, every time. Inspired by pro-style ranges, this new LG range moved the heating element from the bottom of the oven to the back wall for optimal heat distribution. LG EasyClean delivers the fastest oven-cleaning feature yet. In 10 quick minutes your oven can be sparkling clean, without strong chemical fumes or high heat - simply spray the oven interior with water, press EasyClean and then in 10 minutes, quickly wipe away any leftover grime. Multiple guests? Multiple dishes? No problem. Simplify dinnertime with LG's 6.9-cu. ft. double oven offering the largest capacity available. Use the quick-heating upper oven for smaller meals on the go. For big events, you'll have the room you need to cook all your favorite dishes, at different temperatures, at the same time. With LG, no meal (or guest list) is too big. Busy cooks, rejoice with LG UltraHeat to boil even faster.

Range

Smaller Products Shipping Parcel: 7-10 Business days

Larger Products Shipping Freight-LTL: 8-12 Business Days
 

LG stands behind all products and in the instance that you are dissatisfied with your product, LG offers a 60-day return policy, starting from the date of purchase.

• All items sold as a package or kit must be returned completely. If not, it is subject to refusal or partial credit
• Any unit that shows signs of ‘abuse’ are subject to denial
• Products must be returned in new and uninstalled condition
• All returns are subject to a 15% restocking fee and a return shipping fee
• We highly encourage our customers to inspect and test all products before installation to ensure that all components are working correctly, as well as to check for any damages.
• Damage claims must be made within 48 HOURS of delivery.

Damaged During Shipping:

• Contact our customer service within 48 HOURS of delivery
• To avoid delays in replacements, when the product is delivered and you see obvious signs of damage on the package, the delivery should be refused at the time of delivery and our customer service should be contacted as soon as possible. This will ensure that a replacement will be initiated right away.
• If you, the customer, makes the determination to keep a product that shows obvious signs of carton damage, the customer must still note the damage on the Carrier’s delivery receipt
• Shipments must be located at the delivery address and should not have left that location in order for a claim to be started. If the package was moved, claim and return will be denied
   

Concealed Damage:

• Contact our customer service within 48 HOURS of delivery
• Must be reported within (48) hours of receipt
• Damage must not be caused by installation or user error
• The following photographs must be sent as well:
  • A picture of the damage
  • A picture of the serial number on the unit
  • A picture of the serial number on the box
  • A picture of each side of the box showing no signs of obvious carton damage

Please contact our customer service at https://www.therangehoodstore.com/pages/contact-us or email us at  contact@therangehoodstore.com for any assistance you may need regarding returns or damages of your product.